How it Works

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Benefits

A Benefit is a discount offer availed at an outlet when you pay using your Finance House Credit Card or your Islamic Finance House Covered Card.

Depending on the Benefit itself, some benefits are applicable on all transactions at the Benefit’s outlet while other benefits exclude certain products/services. We advise you to read through the Benefit’s details for more information.

Some benefits have blackout dates that will not avail the Benefit’s discount offer.Please read the Benefit’s terms and conditions carefully to avoid any inconvenience.

In order to avail a Benefit, payments must be made  using your Finance House Credit Card or your Islamic Finance House Covered Card only. Please identify yourself as a Finance House Credit Card holder or an Islamic Finance House Covered Card holder at the cashier or when asking for the bill.

Very few Benefits may require a minimum amount spend at the outlet in order to avail the offer. Other Benefit discount percentage may also increase as your spends increase. We advise you to read through the Benefit’s details for more information.

Yes they can! As long as the transaction is made by the Supplementary Card holders themselves.

Search Box: There’s a search box available at the top right corner of the website and center top of the homepage on the mobile app.

Filters: You can filter through the Benefits by clicking on your desired category icon(s) available at the homepage on the website and top right corner on the Mobile App. You can further filter using the desired discount range.

We recommend to identify yourself as a Finance House Credit Card holder or an Islamic Finance House Covered Card holder prior to making a payment or requesting for the check at the Benefit’s outlet.

Offers are claimed by making the payment at the Benefit venue with your Finance House Credit Card or your Islamic Finance House Covered Card.

No, payments for availing the discount offer must be made by you using your Finance House Credit Card or your Islamic Finance House Covered Card only.

Yes, there are 2 sets of Terms & Conditions:

i: The common Terms & Conditions that apply on all Benefits (CLICK HERE).

ii: There may be specific Terms & Conditions to specific Benefits that can be viewed only at the selected Benefit’s details page.

Location map of a Benefit venue can be found on the Value House website within the selected Benefit’s homepage.

Website: You can find the map for a Benefit’s outlet inside the Benefit’s details page, or you can click on “Open Map View” at the left section below the top banner at the Benefits homepage.

Yes you can! You can tell your friends about any Benefit you like by simply clicking on the desired Social Media icon that can be found on the top right side of a Benefit’s details page.

Easy! You can click on the “New” filter tag and stay up to date with our latest offers. Keep checking as we have new Benefits coming up often.

“Featured Benefits” are offers we are excited to bring to your attention while “Benefits you May Like” are offers prompted based on popularity.

Yes you can, you can select your journey as a Finance House Credit Card holder or an Islamic Finance House Covered Card holder using the filter switch located at the top left corner of the website


Killer Deals

Killer Deals are launched every Sunday at 12:00 pm (UTC + 04:00) on the Value House portal offering products & services for a discounted price that is difficult to match elsewhere. Our Killer Deals are exclusive only to Finance House Credit Card holders & Islamic Finance House Covered Card holders.

It is simple, first you will need to click the “Killer Deals” tab in the navigation bar and you’ll be redirected to the Killer Deals portal. Log into your Value House account or sign-up in case you have not, then click “Add to Cart” for your desired Killer Deal and proceed to checkout to make your payment. You can sign in or register using the fields on the top right of the Killer Deal portal.

A killer Deal voucher is your entitlement to the product or service you have purchased. Please do not lose or damage a Killer Deal voucher(s) as they are not refundable.

Each Killer Deal has a maximum quantity limit that a customer cannot exceed. Please check the specific Killer Deal’s Terms & Conditions.

All Killer Deals must be purchased by you using your Finance House Credit Card or Islamic Finance House Covered Card and must be received/picked-up by you. Valid U.A.E. I.D. is required when receiving or picking up the voucher(s).

The Killer Deal vouchers are specified to the providing merchant and can only be redeemed in compliance with the voucher’s Terms & Condition. Please read the Killer Deal’s Terms & Conditions carefully to avoid inconvenience.

Payments for Killer Deals can be made by you using your Finance House Credit Card or your Islamic Finance House Covered Card at www.ValueHouse.ae only.

If you do not receive an email, please contact us immediately by sending an email to help4u@valuehouse.aeor by calling 80034 for Finance House Credit Card holders and 800343 for Islamic Finance House Covered Card holders from 8am to 8pm Saturday to Thursday. Our offices are closed on Fridays and public holidays.

You will receive an SMS once your transaction is processed. If you have not received an SMS please call us on80034 to check the status of your transaction. If the transaction has not been completed, you can add the item(s) to your shopping cart again (when quantity is available) and proceed.

Don’t worry. Just call 80034 for Finance House Credit Card holders and 800343 for Islamic Finance House Covered Card holders from 8am to 8pm Saturday to Thursday. Our offices are closed on Fridays and public holidays.

Click on the link identified for this purpose and you will receive an Email with the Token Number, following which you can log in and update your details.

You can sign in or register using the fields on the top right of the Killer Deal portal.

Yes you can add different Killer Deal vouchers to your Shopping Cart and check out at once. However, please keep in mind that vouchers will only remain in your Shopping Cart for 10 minutes before they are released back.

Below is a list of individuals who are not eligible to purchase Value House Killer Deals:

  • Non Finance House or Islamic Finance House Card holders
  • FHG Staff & Employees
  • Credit Card & Covered Card delinquents
  • In-active Credit & Covered Cards
  • Payday Cardholders

Yes you can as long as you have not exceeded the Killer Deal’s maximum quantity limit with your primary card earlier. The total number of a Killer Deal’s voucher purchased cannot exceed the maximum quantity limit from your Primary Card, Supplementary Card(s), or both combined.

The item(s) you’ve added to your shopping cart will remain even if you log-out and log-in again. However please keep in mind that all items will remain for a maximum of 10 minutes in your shopping cart before they are released.

Vouchers cannot be replaced if lost, stolen or destroyed.

Killer Deal vouchers have an expiry date which is mentioned in the Terms & Conditions of the Killer Deal or on the physical voucher.

The expiry date of the vouchers is fixed and cannot be changed.

Please make sure to redeem your voucher(s) prior to the expiry date to avoid any inconvenience.  Expired vouchers cannot be exchanged or refunded.

Killer Deal vouchers cannot be used in conjunction with other offers & promotions the merchant may be offering.

When you have successfully purchased an electronic item from www.ValueHouse.ae, you will be contacted by Value House team within 48 hours to confirm your transaction and note the Finance House or Islamic Finance House branch which you would like to pick up your device from. Allow for 72 hours post the confirmation call to deliver your device to the selected branch. You will receive a call when your device is ready for pick-up. Please bring along your Valid U.A.E. ID and your Finance House Credit Card or Islamic Finance House Covered Card.


0% Easy Payment Plan

An EPP is a convenient monthly installments payment plan on purchases ofAED 1,000 and above that are made with your Finance House Credit Card at our partnered 0% Easy Payment Plan merchants.

The 0% Easy Payment Plan is offered on purchases made with your Finance House Credit Card of AED 1,000 and above at specific merchants. Please tab on “How to Apply” for more details and information.

Simply call 80034 within 30 days from the date of transaction and place your request. Please keep the transaction invoice with you provided by the merchant as it may be required for some conversions.

Transactions will not be converted automatically into a 0% Easy Payment Plan, you will have to contact 80034 to place your request.

Transactions eligible to 0% Easy Payment Plan conversion must be AED 1,000 and above. Please tab on “How to Apply” for more details and information.

The tenor period options vary from merchant to merchant. You can check the tenor options for a specific merchant at the 0% Easy Payment Plan calculator (the tenor bar) at the website and mobile app or you can view the full list when you click “How to Apply”.

The 0% Easy Payment Plan is only applicable on singular transactions of AED 1,000 and above.

A cancellation fee applies if you cancel a 0% Easy Payment Plan you’ve requested.

Website

  1. Drag the floating logo of your desired merchant and drop it in the box to the left side of the page.
  2. Enter your transaction amount in the box titled “Enter amount here”
  3. The available tenor period(s) will display below the Tenor Slider, drag the indicator to the desired tenor period so you can learn about your monthly installment amount.

The “Slider Tool” is updated with the applicable tenor periods articulating to the selected merchant that you’ve placed the logo of in the 0% Easy Payment Plan calculator.

Once you’ve placed the desired merchant’s logo in the 0% Easy Payment Plan calculator, you can click or tap the “LOCATION” tab then select the desired location and the navigation map will open with the directions.

Website: You can simply click your desired category icon available at the 0% Easy Payment Plan homepage.

Yes it can. As long as the transaction amount is AED 1,000 and above, using a Finance House Credit Card (primary or supplementary card) and within 30 days from the date of transaction.


 Value Vouchers

A Value Voucher is a specific offer or promotion that a Finance House Credit Card holder or an Islamic Finance House Covered Card holder can enjoy at various outlets. 

It is fun, you can win Value Vouchers by playing the Scratch & Win Cards which you can find in the Value House ‘Mobile Application Game’.

It’s very easy! Value Vouchers can only be redeemed by Finance House Credit Card holders & Islamic Finance House Covered Card holders on the Value House mobile website. Simply tap the available voucher and allow the merchant to enter the pin code followed by swiping the pointer to redeem and enjoy the offer.

  • Favorite Vouchers: These are vouchers you have marked by tapping the “Star” icon on the right side of each voucher.
  • Featured Vouchers: These are vouchers we like to bring to your attention.
  • Expired Vouchers: These are vouchers that have exceeded their validity and cannot be redeemed
  • Redeemed Vouchers: These are vouchers you have used and enjoyed.

These are vouchers you have won by playing the Value House game.

You can win more Value Vouchers by playing our Value House mobile game in the Value House mobile application. 

 


Mobile Application

For IOS, you can download the Value House mobile application from the Apple Store.

For Android, you can download the Value House mobile application from Google Play Store.

You need to create an account in order to save the Value Coins and Value Vouchers you have won. Creating an account couldn’t be easier with the option of using Facebook or visiting the log-in page in the Value House mobile application.

You can filter for Islamic Finance House Benefits by tapping on the 3 vertical dots (menu) on the top right corner of your screen in the Value House mobile application, then tap the “Islamic Finance House” switch.

We strongly recommend you do in order to stay up to date with offers and promotions around you.

 


Games

  • Spin the Wheel: Spin the wheel as the help message displays on your screen and win Value Coins for the Scratch & Win
  • Bonanza: Tap the “Press Here” button and win Value Coin for the Scratch & Win cards.
  • Scratch & Win: With Scratch & Win cards you’re always a winner! Acquiring Scratch & Win cards requires Value Coins which you can earn by playing Spin the Wheel and Bonanza. Simply scratch the card as the tutorial illustrated and enjoy a variety of vouchers.
  • Tickets: These are entitlements to play a single round of Spin the Wheel or Bonanza. You will receive Bonus Tickets on a daily basis for you to enjoy.
  • Value Coins: These are coins earned by playing Spin the Wheel or Bonanza. Value Coins are required to acquire Scratch & Win cards.

The Leadership Board displays the top players who have earned the most number of vouchers. Play more, earn more and find yourself amongst the top!